• Free shipping for purchases over 40€
  • Cash on delivery throughout Greece
  • Free shipping for purchases over 40€
  • Cash on delivery throughout Greece

Payment and shipping

Payment and product prices

Please read the full text of the purchase conditions before making a purchase

All prices on www.eshop-spot.com are in euros and include the statutory VAT.

 

After completing the selection of the products, the customer can choose the payment method displayed, namely:



1. Online payment by credit card, debit card or prepaid card Visa, MasterCard, Maestro or Paypal.

Secure online payments

All payments made using a card are processed through the electronic payment platform "Nexi e-Commerce" and uses TLS 1.2 encryption with a 128-bit encryption protocol (Secure Sockets Layer - SSL). Encryption is a way of encoding information until it reaches its intended recipient, who will be able to decode it using the appropriate key.

2. Deposit to a bank account

To pay by deposit to a bank account, follow the steps below:
• When completing your order, select "Bank deposit" as the payment method.
• Deposit the amount of money into the following accounts:

 

Banks account eshop-spot.com

- ALPHA BANK
IBAN: GR7101407120712002002022636
(Beneficiary ESHOPSPOT)

 

• Send the proof of deposit to info@eshop-spot.com

 

3. Cash on delivery

Cash payment to Courier upon receipt of your order. There is no additional charge for cash on delivery payment.

CASH PAYMENT IS NOT SUPPORTED IN CYPRUS.

 

4. Payment upon receipt from the store

If you choose to receive the order from the store, payment is made upon receipt at the store cashier.

Transactions over €500.00 are not allowed to be carried out in cash, therefore it is not possible to choose in this case cash on delivery.

1. Maestro, MasterCard and Visa debit, credit and prepaid cards are accepted. Payment details are encrypted during processing. All online card payments are made in the secure protected environment of the partner payment platform. The data entered by the customer when making an electronic payment are not controlled, processed or stored by Eshop-spot, but by the respective provider and/or payment server. Please note that the secure payment system may ask you to confirm the transaction via 2-factor authentication by sending you a text message or email with a unique code, provided you already have your card-issuing bank's online banking codes.

2. If payment by bank deposit is selected, your order is prepared after the bank transfer appears in the corresponding Eshop-spot bank account. The time of completion and appearance of the bank transfer may vary depending on the Bank (usually 2-3 working days). If the deposit is not made within 3 working days, the order is automatically cancelled. Any charges when making bank transfers, imposed by the banks, are borne by the customer.

3. In the event that a refund is required, this will be carried out by Eshop-spot in the same way as the customer paid the price, unless otherwise agreed with the customer, without fault or unjustified delay. When the payment by you has been made by depositing into our account, or by cash on delivery, for the refund, you will have to tell us the IBAN of your account, in which the beneficiary is the person who submitted the order in our online store.  
    

Order delivery methods and times

A) Methods of delivery

You can receive your order in 2 ways:
• By courier (or shipping company if it is a bulk order)
• Upon receipt from our physical store (K. Karamanli 108)

The courier company we work with is ACS Courier.

B) Delivery time

1. Orders received by us are processed on the next business day. The delivery time is solely up to the courier companies, but may also be affected by the payment method you have chosen (e.g. the completion and appearance time of the bank transfer may vary depending on the Bank (usually 2-3 working days)

2. The delivery of your order within the Greek Territory will be carried out, if possible, within 3-5 working days, unless special conditions affect the load of courier companies and cause extraordinary delays. In case of hard-to-reach or remote areas (eg islands or remote provinces), the shipping and delivery of your products may take longer, usually 2-5 working days more. In any case, the delivery of the order will not exceed 30 days, except in cases of force majeure (transport strikes, bad weather, or periods of heavy workload of couriers, etc.).
3. The delivery of your order within the Cyprus Territory will take place, if possible, within 8-10 working days, unless special circumstances affect the load of courier companies and cause extraordinary delays.

 

Product delivery and return costs.

Delivery costs

WITHIN GREECE
Order amount - Shipping costs within GREECE
Under 40 euros - 3.5 euros
Above 40 euros - FREE
Cash on Delivery - FREE

WITHIN CYPRUS
Order amount - Shipping costs within CYPRUS
Under 120 euros - 14 euros
Above 120 euros - FREE
Cash on Delivery - NOT AVAILABLE

For packages weighing more than 2 kg there is an additional charge of transport costs depending on the weight of the package and the volume (please contact us for more information). If an order exceeds the above conditions, in terms of volume and weight, then the buyer is always informed of any additional charges.

The costs of returning products that we sent to you that are defective or incorrect are borne by us, as long as you return them with the courier company cooperating with us that delivered them to you.

You are responsible for the return costs of non-defective products.

The prices listed in this paragraph include VAT.

In any case and for the complete information of the customer, the final transport cost is calculated in the basket.

 

Check products upon receipt

Upon delivery you must check the products you receive, as after this you bear the risk of their accidental destruction, deterioration or loss. Your signature on the receipt form means that you acknowledge that you received the products of your order correctly and that they are not defective.

Non-receipt of products

If the customer does not receive the product within 30 days after receiving the notice to ship and despite the relevant notification from the carrier, Eshop-spot reserves the right to withdraw from the sale. In such event, the customer will receive a credit note equal to the sale price, less shipping costs, which will be paid by Sportfree in the same way that the customer paid the price.

In the event that you wish to receive the products again, the costs of reshipping them will be borne by you, regardless of the amount of the order.